Customer journey app for Shopify

See where customers leave your store. And what to fix.

CartYatra shows every visitor's journey, the exact step where shoppers leave without buying, and plain-English fixes ranked by the sales you're losing. The insights big analytics suites charge hundreds for, from $0.

  • No code or theme edits
  • Free plan
  • No personal data
  • Inside Shopify Admin
30-second installZero codeInside Shopify AdminGDPR-friendlyFree plan12 features on every planUS · UK · EU · CA · AUStore time zoneCountry & stateSmart alerts30-second installZero codeInside Shopify AdminGDPR-friendlyFree plan12 features on every planUS · UK · EU · CA · AUStore time zoneCountry & stateSmart alerts
30 secto install, with no code
12features, all included on every plan
$0to start · paid plans from $9.99/month
0names, emails or IP addresses stored

The problem

Most visitors leave without buying. Most dashboards don't tell you where.

What is CartYatra?CartYatra is a Shopify app that shows store owners each visitor's journey, the exact step where shoppers leave without buying, and plain-English fixes ranked by the sales at stake. It installs in about 30 seconds with no code, runs inside Shopify Admin, and collects no personal data.

The name comes from Hindi: yatra (यात्रा) means “journey”. Every cart has a yatra, from the first page view to the order confirmation. CartYatra follows it for every visitor and shows you where it breaks.

LandedCollectionProductCartCheckoutBought Left at shipping
Shopper who boughtShopper who left at shippingShopper who stopped at product

How it works

Watch your store's journeys come to life

Scroll through how CartYatra goes from install to “here's what to fix” in four steps.

STEP 01

Install in 30 seconds

Click Install on the Shopify App Store and approve. CartYatra switches on Shopify's official Web Pixel for you. No code, no theme edits, no new login.

STEP 02

Every visitor appears live

Anonymous journeys stream in as shoppers browse: where they came from, their device, country and state, and whether they bought.

STEP 03

See exactly where each one left

Open any visitor to read their journey as a story, with the exact exit step and practical suggestions for that step.

STEP 04

Fix the biggest leak first

The store leak map totals every journey into a funnel and ranks your top 3 fixes by the sales at stake. Then measure the change with before/after.

Product demo

See CartYatra in 20 seconds

From install to “here's what to fix”, without a single line of code.

Features

Big-company insights. Small-business price.

Twelve focused features, every one included on every plan, all built around one question: where are shoppers leaving, and what should you fix?

Store leak map

Your funnel from visit to purchase, with the biggest leak highlighted and every number clickable.

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Top 3 things to fix

Leaks ranked by estimated sales at stake, each with practical suggestions.

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Visitor journeys

Every anonymous visitor's path as a readable story: source, pages, cart, checkout.

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Product leak finder

Products people view but don't add, add but don't buy, and your stars.

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Checkout drop-off by step

Contact, address, shipping, payment: see which step loses shoppers.

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Visitor locations

Country and state per journey, top cities in privacy-safe groups.

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Before / after tracking

Record a change and compare the week before with the week after.

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Searches that led nowhere

Searches that ended without a product view: missing products or weak search.

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Store health score & alerts

A daily 0–100 score plus alerts when tracking stops or mobile struggles.

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Trends, weekly email & reports

Daily trends kept 12 months on every plan, plus a weekly email summary.

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Explore all 12 features

Visitor journeys

Read every visitor like a story.

  • Where they came from: Instagram, Google, email, TikTok or direct
  • What they did: pages, products, cart and every checkout step
  • Where they left: the exact step, with what it may mean
  • What to do: a practical fix for that step
  • How common it is: “34% who reached shipping left here”
How journeys work

Why CartYatra

Everything you need. None of the enterprise price tag.

Big analytics suites are built for data teams. CartYatra is built for store owners who want the answer, not another dashboard.

Typical analytics suites

$99–$300+/mo

  • Typically $99–$300+ per month
  • Scripts, tags or onboarding calls to set up
  • Dozens of charts to interpret yourself
  • Advanced features locked to higher tiers
  • Often a separate login and dashboard

CartYatra

$0–$49.99/mo

  • Free plan · paid from $9.99/month
  • 30-second install, zero code
  • Plain-English “where they left & what to do”
  • Every feature on every plan
  • Lives inside your Shopify Admin

Typical pricing based on publicly listed starting prices of popular Shopify analytics suites, October 2026.

Privacy & security

Journeys, not people.

CartYatra is designed for GDPR, UK GDPR and US privacy laws. It stores no names, emails, addresses, IP addresses or payment details, and tracks only when a visitor's cookie consent allows analytics.

No personal data

Anonymous browser IDs only

Consent first

Shopify Web Pixel, analytics only

Approximate location

IP used once, never stored

Deleted on request

Shopify privacy webhooks

European Union: GDPR, ePrivacyUnited Kingdom: UK GDPR, PECRUnited States: CCPA/CPRA + state lawsCanada: PIPEDA, Quebec Law 25Australia & NZ: Privacy Acts

Designed for these laws; not legal advice. Read the Privacy Policy and DPA.

Never stored
Names · emails · addresses · IPs · payments
Anonymous
Journey steps · country & state

Pricing

Every feature on every plan. Start free.

Plans differ only by monthly visitors and how long journeys are kept. Billed through Shopify, 14-day free trial on paid plans.

Free

Perfect for new stores

$0 forever

  • 1,000 visitors / month
  • 14 days of journey history
  • All 12 features
  • Billed through Shopify
Install free

Starter

For growing stores

$9.99/month

  • 10,000 visitors / month
  • 60 days of journey history
  • All 12 features
  • Billed through Shopify
Start 14-day free trial

Growth

Most popular

Most popular

$24.99/month

  • 50,000 visitors / month
  • 6 months of journey history
  • All 12 features
  • Billed through Shopify
Start 14-day free trial

Pro

High-traffic stores + priority support

$49.99/month

  • 200,000 visitors / month
  • 12 months of journey history
  • All 12 features
  • Billed through Shopify
Start 14-day free trial

Questions merchants ask

What is CartYatra?

CartYatra is a Shopify app that shows store owners each visitor's journey, the exact step where shoppers leave without buying, and plain-English fixes ranked by the sales at stake. It installs in about 30 seconds with no code, runs inside Shopify Admin, and collects no personal data.

How do I see where customers leave my Shopify store?

Install CartYatra from the Shopify App Store. Tracking switches on automatically, and within minutes the store leak map shows how many visitors reach each step (product, cart, checkout, purchase) and where the biggest drop happens. Click any step to see the individual journeys behind it.

Do I need to add code or edit my Shopify theme?

No. CartYatra uses Shopify's official Web Pixel, which is created automatically when you install. There is nothing to paste, no theme edits and no Google Tag Manager setup.

Is CartYatra GDPR compliant?

CartYatra is built for GDPR, UK GDPR, CCPA/CPRA and other privacy laws: it stores no names, emails, addresses, IP addresses or payment details, tracks only when the visitor's cookie consent allows analytics, and supports Shopify's data deletion requests. See the privacy & security page.

How much does CartYatra cost?

CartYatra has a free plan for up to 1,000 visitors a month. Paid plans are $9.99, $24.99 and $49.99 per month. Every plan includes every feature; plans differ only by monthly visitors and how long journeys are kept. See pricing.

Will CartYatra slow down my store?

No noticeable impact is expected. The pixel runs in Shopify's sandbox, separate from your theme, and sends small batches of events in the background.

Which countries does CartYatra support?

CartYatra works for any Shopify store and is designed for merchants selling in the United States, Canada, the United Kingdom, the European Union, Australia and New Zealand. Times are shown in your store's time zone.

Does CartYatra show journeys from before I installed?

No. Browsing journeys can only be recorded from the moment CartYatra is installed. No app can rebuild past journeys.

Why don't CartYatra's numbers exactly match Shopify Analytics?

Visitors who decline cookies or block tracking are not recorded, and CartYatra only sees journeys after install. CartYatra shows these gaps openly, including orders it could not link to a journey.

Ready in 30 seconds

Stop guessing why sales slip away.

Install CartYatra free on Shopify. No code, no theme edits, no new login.

Free plan · All features on every plan · Billed securely through Shopify