Features

Everything you need to find and fix store leaks

CartYatra turns Shopify visitor data into answers: where shoppers leave, how much it costs, and what to try. All 12 features are included on every plan, including free.

Store leak map

What is a store leak map?

The store leak map is CartYatra's funnel view of your Shopify store. It shows how many visitors arrive, view a product, add to cart, start checkout and buy, how many leave at each step, and which step loses the most shoppers. Every number opens the visitors behind it.

  • Highlights the biggest leak in red
  • Filters for last 7–365 days, mobile or desktop
  • Click any step to see the journeys behind it

Visitor journeys

Can I see each visitor's journey on my Shopify store?

Yes. CartYatra records each visitor's path as a readable story: where they came from (Instagram, Google, email), the pages and products they viewed, cart and checkout steps, and where they left. Visitors are anonymous, so you see what they did, not who they are.

  • Source, device, country and state for each visit
  • Repeated views grouped (“viewed 3 times”)
  • Filters: bought, left early, left at product, cart or checkout

Where they left & what to do

How do I know why a customer left my store?

No tool can know a shopper's exact reason. CartYatra shows the exact step where they left and suggests likely causes based on that step, such as shipping cost at the shipping step, and tells you how common that exit point is this week.

  • Exit point for every journey
  • Plain-English “what this may mean”
  • Practical suggestions you can act on today

Top 3 things to fix

What should I fix first to increase Shopify conversions?

CartYatra ranks your store's leaks by the estimated sales at stake, using your own average order value, and shows the top three with suggested fixes. Estimates are clearly labelled and small samples are flagged.

  • Ranked by money, not percentages
  • Specific to the step that leaks
  • Sample-size warnings so you don't chase noise

Product leak finder

Which products get views but no sales?

The product leak finder labels every product: “Looked, didn't add” (many views, few add-to-carts), “Added, didn't buy” (carted but abandoned) and “Star product” (converts well). Products with too little data are marked so you don't overreact.

  • Views, add-to-carts and purchases per product
  • Labels compared to your store average
  • Tips: photos, price, size info, shipping

Checkout drop-off by step

Where do customers drop off in Shopify checkout?

CartYatra shows checkout progress step by step (contact, delivery address, shipping and payment) and how many shoppers stop at each. Abandonment is marked “pending” for 24 hours in case the shopper returns.

  • Uses Shopify's standard checkout events
  • Works with Shopify Checkout
  • Pending window avoids false alarms

Searches that led nowhere

What are shoppers searching for that my store doesn't show?

CartYatra lists search terms that ended without the visitor opening a product, a strong signal of missing products or weak search results. Search terms are filtered to remove anything that looks like personal data.

  • Top dead-end searches
  • Privacy filter on search terms
  • Ideas for new products and better search

Visitor locations

Can I see where my Shopify visitors are from?

Yes, approximately. Each journey shows country and state or region. Grouped reports show top cities, but only cities with at least 10 visitors so no one can be singled out. CartYatra never stores IP addresses or exact location.

  • Country + state on each journey
  • Cities in grouped reports only
  • Conversion and checkout drop-off by region

Before / after tracking

How do I know if a change to my store worked?

Record a change, such as adding free shipping, and CartYatra compares the share of visitors who bought in the 7 days before and the 7 days after. Results are labelled when the sample is small.

  • One-click “I made a change”
  • 7-day before vs. after comparison
  • Builds a history of what worked

Store health score & alerts

What is a store health score?

The store health score (0–100) compares this period's step-by-step conversion with your store's own previous four weeks. 50 means a usual week; higher is better. Alerts warn you when tracking stops, mobile shoppers convert far worse than desktop, or you approach your plan's visitor limit.

  • Compared with your own baseline
  • Tracking-stopped alert
  • Mobile vs. desktop gap alert

Store time zone

Which time zone does CartYatra use?

All times and date ranges in CartYatra follow your store's time zone from Shopify Settings, so “today” matches your Shopify orders and reports.

  • Matches Shopify reports
  • Daylight saving handled
  • Clear “store time” labels

How CartYatra measures your store

CartYatra uses Shopify's standard customer events and confirms purchases from Shopify order records, linked to journeys only through Shopify's checkout token, never by guessing.

Metric definitions
Visitor (tracked session)A group of actions by one anonymous browser. A new session starts after 30 minutes of inactivity.
Left after one pageA session with a single page view and no product, cart or checkout action. Labelled as a proxy, not an exact bounce rate.
Cart abandonmentA session that added to cart with no purchase within 24 hours. Shown as “may still buy” until the 24 hours pass.
Checkout abandonmentA session that started checkout with no purchase within 24 hours, with the last checkout step reached.
Matched purchaseAn order linked to a journey through Shopify's checkout token. Orders that can't be linked are counted separately, never guessed.
Exit pageThe last page a visitor saw before leaving without buying.

What CartYatra does not do

To stay simple and private, CartYatra has no session recordings, heatmaps, custom report builder or ad-spend (ROAS) reporting, and never identifies individual shoppers.

Ready in 30 seconds

See where your customers leave, starting today.

Install CartYatra free on Shopify. No code, no theme edits, no new login.

Free plan · All features on every plan · Billed securely through Shopify